5777pdf FAQ — All your questions answered here

Only one account can be registered per mobile number. Attempting to create multiple accounts may result in all accounts being suspended and all bonuses cancelled.

On the login page Go to the login page and click the "Forgot Password?" link. Enter your registered mobile number or email address, and an OTP or reset link will be sent to you. Use it to set a new password.

KYC stands for Know Your Customer — it is an identity verification process. You need to upload a photo of your National ID or passport to complete KYC. This is mandatory before your first withdrawal and is typically verified within 24 hours.

Entering the wrong password multiple times will temporarily lock your account. Please wait 15 to 30 minutes and try again. If the issue persists, contact our 24/7 support team.

The minimum deposit is just BDT 200. You can get started with this amount via mobile banking. The minimum for bank transfers may be slightly higher.

Deposits via Mobile Banking, Nagad, and Rocket are typically processed within 5 to 15 minutes. Bank transfers may take between 30 minutes and 2 hours. If there's a longer delay during peak hours, please contact support.

No, 5777pdf does not charge any processing fee on deposits. However, your mobile banking provider may apply their own transfer charges as per their own policy.

The minimum withdrawal is BDT 300. The maximum amount depends on your account level and KYC verification status. In general, up to BDT 50,000 can be withdrawn per day.

If more than 24 hours have passed since you submitted your request, please contact our support team. Providing your transaction ID and time will help us resolve it faster.

• Make sure your KYC verification is complete
• Check if your bonus wagering requirements have been met
• Verify that your payment details are correct

Bonus funds cannot be withdrawn directly. Each bonus comes with specific wagering requirements. Once those requirements are met, any winnings from the bonus become withdrawable. Bonus Terms & Conditions Terms and Conditions page.

Share your referral code with a friend. If they use it during registration and make their first deposit, both of you will receive a bonus. The referral code must be entered on the registration page.

Yes, 5777pdf regularly offers daily login bonuses, weekly cashback, and weekly tournament prizes. When logged in to your account, you can see all active offers in your notifications.

To install apps from outside the official store, go to your phone's settings and enable "Unknown Sources". Navigate to Settings > Security > Install unknown apps and grant permission. Then try installing again.

Currently, only the Android app is available. iOS users can access the site through a mobile browser — the mobile browser version works just as well as the full app.

When a new update is available, you will see a notification after logging in. From there, or directly from the the Download page and download the latest version. Delete the old APK and install the new one.

Log in to your account and go to Settings > Security > Two-Factor Authentication to enable it. You can set up 2FA via mobile OTP or an authenticator app. Once enabled, no one can log in even if they know your password.

No 5777pdf staff member will ever ask for your password or OTP by phone or message. Any such request is a scam. Never share this information with anyone, and report it to our support team immediately.

No. Your personal information is never sold or shared with any third party. For more details, please read our Privacy Policy Privacy Policy.